London, UK
Studio and communications manager
at Finkernagel Ross
Finkernagel Ross is looking for a studio and communications manager to join its team in London.
Finkernagel Ross are seeking a passionate and proactive studio and communications manager to join our friendly and dynamic team to help us with team support alongside the growth and positioning of our studio ahead of the completion of some exciting and important projects for the firm in 2023 and 2024.
A fully fledged architecture and interior design practice, we are located on Shoreditch High Street situated a short five minute walk from Liverpool Street station and Shoreditch High Street station in the exciting hustle and bustle of East London. As a friendly and tight knit team we work hard and we play hard with regular office outings, having in place a policy to both close our office at 14:00 on Fridays along with a discretionary closure the week between Christmas and New Year as in this fast paced, dead-line driven industry we feel well-being and mental health are important.
The position is full-time and primarily office-based (four days) as this is partially a custodial and support role to the team and the directors. We offer a warm, nurturing and stimulating workplace with regular office outings. Within a friendly atmosphere we expect everyone to succeed to their best ability and strive to deliver excellent design and service to our clients.
Role description
This is a combined role, that of studio manager in charge of managing the day to day activities of the office and supporting the larger team alongside that of communications/marketing manager. As well as playing a major role in contributing towards the firm’s development and growth, the PR and communications manager will assist the director in charge of marketing on all aspects of the day to day communications activities of the practice. The aim, however, being to meet specific targets and milestones so as to grow the practice sufficiently to split the roles into two.
Experience in marketing/communications for the built-environment to do with hospitality and high-end residential sectors preferred and we are especially keen to hear from you if you have experience in brand, positioning and growth.
Key responsibilities
Communications/marketing manager role:
- under the guidance of the director, you will assist with the design, implementation and maintenance of Finkernagel Ross’s marketing and communications strategies and marketing materials
- writing and editing clear and engaging content for marketing and social media purposes
- managing/assisting with awards submissions and achieving awards success
- analysis, monitoring and reporting of digital marketing data
- maintaining marketing databases (CRM)
Public relations:
Experience with this element of the job description is attractive but not essential.
- under the guidance of the Director, you will assist with the design, implementation and maintenance of Finkernagel Ross’s media campaign strategies
- writing and editing clear and engaging content for press to include media kits/press releases
- liaising with journalists from local and national press to secure trade consumer and specialist coverage, both in print and digital
Business development role:
- assistance in formulating Finkernagel Ross’s vision and annual business development strategy in line with the annual business goals
- assisting with the organisation and delivering of any office related industry events such as London Festival of Architecture
- seeking out, securing and attending speaking, networking and business development opportunities
Studio manager role
Financial administration:
- responsible for day to day simple bookkeeping using Xero (with support from the firm’s accountants if required) and studio finance tasks such as payroll VAT, HMRC, Invoicing, expenses, reconciliation of accounts and chasing aged debtors
Studio management:
- inbox, diary, phone system, contacts and file management
- liaising with third party IT, software, cleaning, utility and waste management service providers
- general administrative support to the architectural staff and directors
- maintaining office supplies, company subscriptions, insurances, RIBA and ARB registrations; monthly studio outings and social events
- warm and friendly welcome for clients
- ensure staff have completed all weekly time sheets
- health and safety advisor
- ad-hoc, occasional PA tasks for the directors
- basic admin related to any HR activities – personnel files, contracts, sick forms, annual leave, employee handbook and FR office manuals
- organising CPD’s
Personal attributes
- able to build relationships both externally and internally
- able to work effectively both independently and as part of a team
- passionate all things to do with marketing, communications and business growth;
- willingness to assist and support other team members
- resilient to coping with conflicting demands, able to prioritise duties and work effectively under pressure, meet deadlines and effectively budget time
- self-motivated and able to demonstrate initiative and a proactive approach to daily tasks
- resilient to coping with conflicting demands, able to prioritise duties and work effectively under pressure, meet deadlines and effectively budget time
- self-motivated and able to demonstrate initiative and a proactive approach to daily tasks
Qualifications/skills:
- demonstrated ability to undertake above responsibilities ideally in both hospitality and high-end residential sectors
- an acute sense of detail and aesthetics (ability to adhere to and expand a brand)
- demonstrated ability to generate growth via various channels for social media, business development, PR and marketing
- demonstrated ability for creative writing in the form of blogs, journals, awards, press releases and media packs and website copy
- ability to liaise with digital marketing consultants with regards to SEO and traffic
- excellent interpersonal, written and verbal communication and organisation skills
- ability to demonstrate initiative and a proactive approach
- ability to use/learn relevant software (PhotoShop, InDesign, Microsoft Word, Excel, Outlook, PowerPoint, Airtable, Capsule, Mailchimp, Xero, WordPress and Smartsheets).
Salary and benefits package will be commensurate with experience and the nature of this role.
To apply for this position please submit your CV demonstrating the above criteria along with your salary requirements via the apply for job button below.
No agents please.
We endeavour to respond to all enquiries, but the sheer volume of applications we receive may at times prevent us from contacting candidates other than those shortlisted for interview and who meet the specific criteria as set out in the advert above.