London, UK
Kitchen sales designer
at Arch KBB
Arch KBB is hiring a kitchen sales designer to join its team in London.
Company description
Arch KBB is a leading design and installation company specialising in bespoke kitchens, bathrooms, and bedrooms. We are dedicated to delivering exceptional design solutions across West London, including Hammersmith, Chiswick, Acton, Shepherd’s Bush, Kensington and Chelsea. Our company prides itself on a ‘can-do’ attitude, reliable service, and a commitment to building lasting client relationships through honesty and a customer-first approach.
Role description
We are on the lookout for a highly skilled and creative kitchen sales designer to become a key part of our vibrant team. Reporting directly to the Showroom Manager, the successful candidate will play a critical role in designing customised kitchen spaces, nurturing client relationships, and driving sales within our showroom. This position demands a strong background in sales, a passion for design, and excellent communication abilities.
Key responsibilities:
- greet and engage clients in the showroom, effectively showcasing our products and services while handling general inquiries with professionalism
- extract and refine detailed client briefs, ensuring a thorough understanding of their needs and budget constraints.
- develop precise plan drawings, elevations, 3D renders, and quotations, adhering to Arch KBB’s high standards.
- guide clients smoothly through the design process, ensuring satisfaction and timely project completion.
- consistently meet or exceed monthly sales targets and designer KPIs.
- maintain accurate and timely updates within our CRM system.
- contribute to lead generation and support retail sales activities within the showroom
Daily activities:
- ensure all designs align with client budgets and the company’s sales objectives
- work closely with the showroom manager to streamline sales processes.
- Present designs to clients, making necessary adjustments based on feedback
- uphold high standards to minimize errors in pricing and design details
- engage actively with clients in the showroom, following up on proposals and maintaining a strong sales pipeline
- lead design meetings, managing client expectations and presenting refined design solutions
- utilise Winner software to create detailed designs and elevations, preparing clear and accurate quotes through our EQ system while guiding clients through the sign-off process
- promote Arch KBB’s brand and offerings by engaging with the local community and design enthusiasts on social media