London, UK
Sales account manager
at Rose Uniacke
Rose Uniacke is seeking a sales account manager to join its team in London.
About
Rose Uniacke is a globally acclaimed designer, known for her distinct approach to product design that harmonises understated elegance with exceptional craftsmanship. With her origins as an antiques dealer, Rose’s keen eye for detail and timeless aesthetics naturally transitioned into creating bespoke furniture, lighting and home accessories and fabrics, that reflect her sophisticated yet minimalistic design philosophy.
Originally conceived to serve the Interior Design business the Rose Uniacke fabric collections first launched in September 2017. Now with over 400 fabrics in the collection, the brand is launching annual collections as part of the Chelsea Design Week, in March each year. The fabrics are widely bought by the design community who value the quality, texture and
colours. The fabrics are being distributed globally with plans to significantly expand distribution in the coming years.
The department is seeking a passionate, enterprising, full time sales account manager to be based in the fabric showroom.
Role overview
Rose Uniacke is looking for a passionate and knowledgeable Sales Account Manager to drive sales for their global luxury fabrics business. You will support and drive overall department sales growth through both end consumer and trade sales channels by assisting customers in the specification and purchase of fabrics from the Rose Uniacke fabric collection.
Your focus will be on managing existing client accounts; assisting with all
enquiries, generating quotations, providing specification assistance, managing stock reservations, processing orders and general account management.
Equally you will proactively build new customer accounts and relationships, either identifying interior designers, architects, specifiers, upholsterers and curtain makers that we could work with or identifying relationships where we these customers may not have purchased from us for a while.
You will have the ability to build excellent rapport when meeting new people and have the skills to develop and build successful relationships with both end customers and trade clients. You will enjoy seeking new business opportunities and have the skills to successful convert these opportunities into repeat
business.
Passionate about quality, sustainable design, you will enjoy developing customer relationships and seeing through conversion from point of enquiry all the way to order fulfilment whilst maintaining the highest level of customer service.
Contract type: permanent
Working days: Monday to Friday
Working hours: 9:00 am to 6:00 pm
Location: 103 Pimlico Road, London, SW1W 8PH
Key responsibilities:
- the role involves working closely with the showroom team, production team and product development teams
- managing client accounts and assisting your clients with the specification and purchase of RU fabric, paint, and accessories
- demonstrating an in-depth knowledge of the collections, with creative aptitude to recommend, suggest and help your clients imagine how RU collections can meet their aesthetic and project needs. Providing excellent customer service tailored to suit each client
- keeping your clients well informed of new RU Fabric and Paint collections and ensuring appropriate sampling and product information is provided
- securing monthly face-to-face meetings with your clients at our showroom– talking with confidence about the RU brand, ethos and collections
- securing monthly face-to-face meetings at your client’s studios
- inviting clients to industry events and networking opportunities
- client gifting and hosting
- identifying and reaching out to any new potential clients whose aesthetic resonates with the brand and RU Collections
- maintaining a comprehensive database of sales, leads and opportunities
- developing new client relationships
- working with your line manger to set goals and targets to drive and build new relationships
- setting and holding weekly appointments with potential clients at the fabric showroom or at the clients’ offices
- working towards regular breakfasts or events which provide a vital opportunity to interface with clients
- being the point of contact to resolve any issues.
Skills required:
- proven sales experience, preferably within the luxury textile market
- demonstrable knowledge and understanding of the interior design market
- a keen eye for detail and design and a passion for interior design and the role of fabrics and paint within it
- a solid understanding of material certification requirements for interior
design and the hospitality market - excellent and efficient customer service, reflective of Rose Uniacke’s values
- ability to work autonomously and be self-motivated and pro-active, and
driven to win business - highly organised and able to work under pressure, prioritise and complete tasks
- ability to think creatively and work collaboratively, communicating
effectively with colleagues and third-party organisations - aptitude for building customer relationships and an enjoyment in being
customer focused - sales-oriented and target driven
- have a ‘can do’ attitude
- have the right to work in the UK
To apply, please submit your CV via the ‘apply for job’ button below.