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London, UK
Office assistant
at UPP Architects + Town Planners

UPP Architects + Town Planners is seeking an office assistant to join its team in Camden, London.

Working closely with the directors and practice manager, the office assistant will play a vital role in maintaining the efficiency and organisation of the practice’s day-to-day operations. This position offers a front-facing, people-orientated opportunity, where the office assistant will handle enquiries, manage phone communications and provide essential administrative support across a variety of tasks. Additionally, the role will extend to assisting the office manager with the company’s communications including social media channels. The position is an excellent opportunity to upskill and gain comprehensive insight into business operations and management.

What we are looking for:

  • excellent communication skills, fluent spoken and written English
  • prior experience in managing an office would be advantageous
  • proficient in Microsoft applications; any knowledge of Adobe software would be advantageous
  • assertive and well-organised with meticulous attention to detail
  • ability to work in a fast-paced environment
  • cooperative attitude with excellent telephone manners
  • self-motivated and capable of working independently, switching tasks efficiently

Areas of responsibility

General office:

  • assist with looking after the day-to-day running of the London studio ensuring smooth running and efficiency of operations and administration procedures
  • manage all IT, software and telecoms across the business and work closely with the external IT consultant
  • managing all elements of the studio maintenance, including general housekeeping, maintaining office supplies, collecting and sorting post


  • phone management including answering the phone, filtering calls, taking messages and handling enquiries
  • administration assistance to help with practice management and project support including assisting with fee proposals, reaching out for third-party quotes, filling out planning forms and posting where necessary
  • limited PA duties including booking travel including taxis, flights and accommodation
  • assisting with legal documents including insurance renewals and RIBA policy documents
  • assist practice manager with scheduling content for social media channels

Human resources:

  • managing staff onboarding and offboarding
  • assist with organising CPDs
  • plan and coordinate logistics and catering of events including the summer party, Christmas party and internal events/socials
  • coordinating staff reviews and appraisal processes
  • assisting senior management with practice recruitment

Hours: 9am-6pm Monday – Thursday, 9am-4pm on Friday
Salary range: between £25,000 – £32,000 depending on experience

(Please note, due to the nature of this role, this will be a full-time office-based position)

If you feel you could be a great fit for our young and dynamic practice, we’d love to hear from you. Please submit a CV and a brief cover letter to outline your experience and why you think you’d be a good fit for the role via the ‘apply for job’ button below.

We look forward to hearing from you!

Salary: £25,000 - £32,000
  • Applications have closed.