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London, UK
Business support manager
at Wire Collective

Wire Collective is hiring a business support manager to join its team in London.

Wire Collective is going through an exciting period of growth and we’re looking for a business support manager to join our modern office in Hackney, London. As the business support manager, you will perform a range of administrative and business support duties, assisting our director and the team in carrying out their day-to-day responsibilities. Fluent English is essential and Spanish language is highly desirable in order to liaise with our team in Valencia.

What you will do:

  • provide operational support to our director
  • acting as the first point of contact for enquiries arriving into our info mailbox: responding to enquiries or assigning to appropriate staff
  • HR administration e.g. managing payslips, staff annual leave log and other queries, onboarding new starters making sure they feel welcome and have correct set-up
  • managing office expenses, payments and bookkeeping (we work with FreeAgent)
  • improving our internal operational processes
  • managing our client CRM database HubSpot; keeping records up to date
  • sending follow-up emails to our past and prospective clients
  • managing our Instagram posts, and social media with the latest news
  • organising our internal SharePoint for our team
  • general office administration duties for our office in UK and Spain e.g. liaising with cleaning agencies, managing deliveries, ordering stationery and supplies for the office
  • designing and sending out bi-annual newsletters to our client base

Your skills and experience:

  • you’re a self-starter who thrives on autonomous working, is highly organised and has meticulous attention to detail
  • enthusiastic with a ‘can do’ attitude
  • excellent verbal and written communication skills; you enjoy working as part of a team and can multitask when needed
  • strong organisational and analytical skills
  • fluent in English and advanced level of Spanish to manage our operations in Spain
  • experience in business support, operational or Office Manager roles
  • experience in SharePoint and digital filing systems
  • experience using CRM databases
  • experience using Accounting software e.g. FreeAgent or Xero
  • experience using G-Suite or Office 365

What we provide:

  • flexible and hybrid work options e.g. three core days based in our modern office in Hackney, London
  • competitive salary circa £32K-£36K, pro-rata
  • open to a four day a week schedule
  • a collaborative environment where everyone has the opportunity to keep learning
  • 25 days of annual leave
  • pension scheme

Submit your application via the button below. No agencies, please. To be considered for the role you must be eligible to work in the UK. Please note we do not offer visa support.

Salary: £30,000 - £35,000

This position is only available to applicants based in the United Kingdom