London, UK
Talent and traffic manager
at Squint/Opera
Squint/Opera is seeking a talent and traffic manager to join its team in London.
Reporting to the head of production and a dotted line to the head of people and culture.
Squint/Opera is a design studio that brings together media production, digital technology and design to articulate, promote and execute the big ideas. We have studios in London and New York, and an international portfolio of clients including BIG, UNStudio, the Empire State Building, Heatherwick Studio, and the V&A.
Here at Squint/Opera we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
We value pioneering attitudes, collaborative work and dedicated, generous individuals.
Summary
We are looking for an organised and positive talent and bookings manager who would have a primary focus on production resource and talent acquisition strategy and execution. You will understand the importance of finding the right talent for projects and be super organised, proactive/responsive, a team player and able to manage multiple projects. You will pride yourself in maintaining positive relationships across the industry to create opportunities for Squint/Opera. You will develop process and programmes to support Squint/Opera including internal development and ownership of the resource tools and management and external recruitment programmes. You will have a strong understanding of content and digital media production process to support your credit amongst industry talent. This is a newly created role to support our considerable growth as well as future growth plans and therefore is a real opportunity for the right individual to make their mark. If this sounds like you, we would love to hear from you!
Main responsibilities:
- supporting the head of people and head of production by being responsible for all perm, contract and freelancer resourcing requirements ensuring all individuals are updated and aware of current and upcoming projects. This includes supporting recruitment across our global offices, currently London and NYC
- run weekly resource stand ups with production management team
- deep understanding our current perm talent base and specialisations, succession potential and key development themes to enable the booking of the most effective teams
- deep understanding of our project work to enable to booking of the most effective teams for the project
- manage the studio resource schedule, being aware of and facilitating any change requests, flagging and filling any gaps, firming up pencils and managing leave request administration and developing and implementing process for the teams to follow when resourcing projects
- actively develop the existing pool of freelancers, ensuring a warm welcome and organising appropriate inductions including co-ordination of IT set up for both hardware, software and desk space. General induction (non IT) organisation for perm staff is supported by the studio administrator.
- support the production director identifying and working with outsource partners, solidifying and maintaining strong and successful relationships
- develop resourcing methodology and process and develop successful ways of sharing information easily across the business
- further develop the starters and leavers process enhancing our candidate experience and integrating across systems including automation where possible
- manage and organise the freelancer databases ensuring it is always up to date with contractual information, (for example, day rates, notice period. Sole trader, umbrella company or via a recruiter etc) and also internal feedback (projects they worked on, opinions on their work, would we hire again, strengths/weaknesses discovered)
- formulate briefs for talent in consultation with the relevant project or studio team
- liaise directly with freelancers and candidates as well as recruiters if necessary to brief them on requirements and forward portfolios on to the appropriate people.
- own any preferred recruiter relationships
- ensure all contractual obligations are met, NDAs/agreements signed for example
- review and develop the Squint contracts for compliance or as requirements change
- ensure that Squint/Opera are compliant with GDPR law and other relevant legislation including IR35 in the UK and relevant NYC law
- own Squint Opera’s external reputation and brand with recruitment, in order to engage with the top talent in our industry and be a place where people love to work on a freelance or permanent basis in conjunction with the head of people and culture
- responsible for reporting on production utilisation and talent acquisition to senior management identifying issues and potential solutions
- identifying permanent recruitment potential via utilisation reporting and project forecasting in conjunction with the production director and senior management team
- manage all permanent recruitment in the UK and NYC, identifying candidates directly, arranging interviews, gathering feedback
- work alongside the head of people to establish and manage outreach programmes, organising internships, building relationships with local secondary schools in Hackney as well as establishing graduate contacts with relevant university courses
- contribute to marketing strategy from a recruitment perspective working with our communications manager
- develop resource and talent systems and management process and implement their integration with our selected production management and financial systems
Qualification/experience:
- over five years’ experience in a similar role
- influential at all levels, able to network
- influential across creative and technical candidates, with a strong understanding of production process and techniques
- process and detail orientated with strong administrative and record keeping skills
- excellent interpersonal skills, being positive and responsive
- strong communication skills, both written and verbal
- the flexibility and willingness to learn
- to enjoy working with people
- tact and diplomacy
- the ability to work as part of a team
- demonstrable time management skills, able to meet deadlines
Full-time
09.30 – 18.00 Mon – Friday with 1 hour for lunch
Please send your CV, cover letter including why you want to work at Squint Opera and salary expectations via the ‘apply’ link below.