London, UK
Sales support admin
at Build Team
Build Team is hiring a sales support admin to join its growing team in London.
We are looking for a self-motivated, highly organised and contentious sales support admin to join our vibrant, expanding team.
This role plays an integral part in the client journey by introducing our professional services, explaining the Build Team process and understanding the requirements of the customer.
The exciting roll will offer support to the sales department, with the opportunity to develop as the business continues to evolve. The role will include various duties such as calling leads, scheduling consultations, assisting with arranging events, sending quotes to prospective clients and assisting with sales related activities.
We work from the office Tuesday to Thursday each week, with Mondays and Fridays being remote days where team members can choose to come to the office or work from home as they prefer.
Responsibilities will include:
- promptly call qualified leads, aiming to convert them to in-person and virtual consultation bookings for the Architectural Consultants
- manage the Architectural Consultants diary by scheduling in consultation bookings
- occasionally to conduct introductory presentations about Build Team and the services we provide.
- to generate quotes using our sales proposal software
- arrange follow-up meetings with a member of our architectural team
- track enquiries utilising our CRM system
- maintain a high level of service at all times
- achieving set monthly KPI’s and reporting results on a weekly basis to the management team
Skills required:
- graduate calibre, with an interest and aptitude for property or design
- a clear understanding of sales processes
- previous experience of one year in a similar role – preferably construction/architectural/property sector
- excellent communication skills
- strong IT skills on programmes including Excel, Word, Outlook and CRM systems
- confident having technical discussions both on the phone and in person
- honest and reliable. We believe in the mantra ‘if you don’t know, ask’ – and expect team members to be honest if they don’t know the answer to a particular question
What we can offer:
- basic salary of up to £24k
- 28 days annual leave (incl. bank holidays)
- team building events
- additional training opportunities
- flexible working
About us
We are an architectural Design and Build Company based in Clapham, SW9. Located in modern, open plan offices, we are a growing and ambitious company committed to excellent customer service, innovative marketing and flawless project management. We offer a fresh and straightforward approach to the design and build process – with transparent pricing, a focus on quality outcomes and ensuring projects are executed in a cost-efficient, client-focussed manner.