London, UK
Gallery and sales manager
at 8 Holland Street
8 Holland Street is seeking a gallery and sales manager to join its team in London.
Founded by Tobias Vernon, 8 Holland Street is a gallery space and design studio with bespoke services in art sourcing and curation, furniture sourcing and interior design.
The galleries showcase carefully selected twentieth-century British artwork, European vintage furniture and studio pottery, Scandinavian and Moroccan textiles, objects from across the globe, contemporary design and inspirational reference books.
Just opened: 8 Holland Street’s new flagship home at St James’s Park is the start of our next chapter in London. The gallery, reference library and our new design studio comprise the principal drawing room with the other first floor rooms of this exceptional building, with views over Birdcage Walk and across St James’s Park.
Our original 8 Holland Street, Kensington: two-storey space in an eighteenth-century terrace in the historical streets between Notting Hill and High Street Kensington is a space to wander around, sit and discover.
In June 2019 we launched a brand new gallery and design store, located in the centre of Bath, Somerset. The location boasts an extensive collection of 8 Holland Street’s antique and modern furniture and artwork, with a greater emphasis on smaller products and homeware including textiles, ceramics and contemporary design.
We are seeking an experienced gallery and sales manager to join our team in London. The ideal candidate will be an enthusiastic and passionate individual, who will be instrumental in ensuring that we provide an exceptional service to customers at both 8 Holland Street, St James’s Park and 8 Holland Street, Kensington.
You will join a growing team with a wealth of experience and knowledge. Responding to both in gallery and remote enquiries and managing client relationships with utmost professionalism.
Key responsibilities:
- to proactively promote sales
- to ensure the utmost customer service
- to manage the gallery team
- to manage the day-to-day operations and run the galleries effectively and efficiently
- accurate reporting of gallery activity and feedback
- to develop client relationships and to attend to client requests swiftly
- to always maintain high standards within the galleries, ensuring an impeccable customer impression
- to drive new client contacts
- to follow up on all calls, visits and contacts
- to issue offers to clients and follow up
- to process orders, keeping the client informed and secure payments
assist with delivery and handling of orders (including international shipping organisation) - to oversee online orders to ensure customer service levels are maintained
Skills and qualities:
- minimum of two years of experience in a similar position
- professional and personable with clients and staff
- strong leadership capabilities, at home managing teams
- highly organised, conscientious, flexible and willing to work after hours and on weekends when necessary
- strong IT Skills and applied social media tools
- interest in design
- previous management experience in a luxury environment
- meticulous attention to detail, both operational and customer-focused
- ambitious and keen to explore alternative ideas and options
- 2ell-presented, enthusiastic and self motivated