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Oficina Inglesa is hiring a furniture sales consultant to join its team in London.

Position overview:

We are seeking an enthusiastic and goal-oriented furniture sales consultant to join our vibrant sales team in our Chelsea Harbour showroom. As a furniture sales consultant, you will play a pivotal role in showcasing our furniture offerings to customers, guiding them through the purchasing process and ensuring their needs are met. Your exceptional interpersonal skills, knowledge of furniture products and dedication to customer satisfaction will be instrumental in driving sales and contributing to the overall success of our showroom.

Key responsibilities:

• client engagement: greet and engage with customers as they visit our showroom, create a welcoming and informative atmosphere, address their inquiries and provide insights into our furniture collections
• product expertise: develop a deep understanding of our furniture products, including their materials, designs and features, and effectively communicate the benefits of each piece to customers, aligning their preferences with the most suitable options
• consultative selling: take a consultative approach to understand customers’ preferences, lifestyle and design needs, recommend furniture selections that align with their tastes and requirements, fostering a personalised shopping experience
• showroom presentation: ensure the showroom is well-organised and aesthetically pleasing at all times
• sales transactions: guide customers through the purchase process, including providing accurate pricing information, explaining about materials and assisting with any necessary paperwork, and close sales and process transactions efficiently
• client relationship management: build lasting relationships with customers by keeping track of their preferences, following up on inquiries, and maintaining a high level of responsiveness even after the sale
• issue resolution: address and resolve customer inquiries, concerns and issues that arise after their purchase, ensuring their satisfaction and maintaining a positive relationship with the company
• collaborative support with showroom manager: work closely with the showroom manager to implement and execute strategies for enhancing post-customer service, provide hands-on assistance and support in aligning customer service practices with the showroom’s overall goals and objectives, contributing to a seamless and customer-centric experience
• market insights: stay updated on current furniture design trends, industry developments and competitor offerings, and use this knowledge to provide customers with valuable insights and recommendations

Qualifications:

• previous experience in furniture sales or a related field is preferred
• strong passion for interior design and a keen eye for furniture aesthetics
• excellent interpersonal and communication skills with the ability to build rapport and establish trust with customers
• knowledge of various furniture styles, materials and manufacturing processes
• comfortable working in a fast-paced retail environment and meeting sales targets
• basic computer skills for processing transactions and maintaining customer records

Benefits:

• competitive base salary with opportunities for commission and bonuses based on sales performance
• ongoing training and exposure to the latest furniture trends and designs
• opportunity for career growth within the company
• join a passionate and collaborative team in the dynamic furniture industry

Please apply for the role via the apply for job button below.

www.oficinainglesa.com

• Applications have closed.