Oxfordshire, UK
Senior kitchen designer
at Ridgeway Interiors
Ridgeway Interiors is hiring a kitchen designer/salesperson to join its team in Oxfordshire.
The company
Ridgeway Interiors is a privately owned company that provides their customers with quality kitchens, and a one-stop fitting service or supply only. We are based in South Oxfordshire/ Bucks borders and have been operating for 15 years or so. There are eight in the team at Thame, Oxfordshire with four full-time sales staff, an administrator, installation manager a build team and several subcontractor fitters who we work regularly.
Sales leads are generated by a good marketing spend, recommendations and the website with the current volume of leads demanding an additional designer to maximise sales. The marketing spend includes the internet and social media, magazines, press and leaflet distribution. We do not cold call.
Hours of work are 9:00 to 17:30 Monday to Friday and at least two Saturdays per month. Some flexibility is required when we are busy. There is a need for some after-hours meetings with customers and fitters.
We are not a high-pressure sales team…excellent designs and excellent customer care are what we are about.
The role
The purpose of the role of the salesperson is to design and sell Ridgeways products (Häcker, Nobilia, Masterclass kitchens and a Bespoke furniture range at present) and services to the retail market. To do this successfully you must represent Ridgeway Interiors to the general public in a professional manner at all times whether face-to-face or on the telephone.
There may be times when you are asked to assist in contract sales as and when the business mix requires it.
To perform the role successfully you will need to:
- understand how to use the Compusoft kitchen design system, training will be given as and when agreed and if required
- be able to work with customers to understand their requirements for a kitchen and advise them on how the company’s products can be used in their environment
- enter the customer’s final design into Compusoft and gain the customer’s sign-off
- agree a payment plan with the customer as per Ridgeway Kitchens terms and ensure that the expected profit margin is achieved and payments are made to the agreed schedule
- order the agreed specification for the customer’s kitchen from the company’s supplier
- ensure that the admin team and installation manager are aware of the customer order and agree the dates for the fitting with both the admin team and the customer
- contact the customer after the kitchen fitting to establish their satisfaction with the kitchen and its fitting
- ask the customer if they can be used as a reference site
The candidate
The successful candidate will have the following experience:
- at least three years’ experience in designing German kitchens and working directly with clients
- ideally have experience using Compusoft CAD software but similar CAD experience is okay
- have experience working with quality German kitchens ideally with Hacker or Nobilia; training available also
- understand the fitting process well enough to be able to survey and measure the area initially to create a practical layout and then be able to work with the fitting team to quote for extra work required for installation
- have the diplomacy to work with clients to manage the sales and installation process, identifying any issues raised and resolving to the satisfaction of both parties
- be able to manage your own time as there will be multiple sales going on at any one time at different stages in the sales and implementation process
- have a smart and professional appearance
- enjoy customer service
The successful candidate will need to provide their own transport and will be fully reimbursed for any expenses incurred whilst working. The majority of the company’s clients are within a 20-mile radius of the office though there will be occasions when the client is further away.
Remuneration
On target, earnings will be between £35,000 and £55,000 with the potential to exceed £60,000 with a good basic salary depending on the candidate’s experience. To start with there can be guaranteed commission with the amount again dependent on experience.
Job type
Full-time; some flexibility around working hours is available for the right candidate after a probationary period. Sometimes surveys etc., are required out of hours. Some give and take is required.
Benefits:
- flexible working hours after the probationary period
- free on-site parking
Job type: full-time, permanent
Salary: £30,000 to £65,000 per year
Please submit your application via the ‘apply for job’ button below.