London, UK
Administrative assistant – product sales
at Susie Atkinson Design
Susie Atkinson Design is hiring an administrative assistant for product sales to join its team in London.
Susie Atkinson Design draws on over 20 years experience to create influential interiors and exquisitely crafted furniture, lighting and accessories.
Reporting to the procurement manager, the role of the administrative assistant is to aid in the day-to-day operations of product sales ensuring the highest quality of customer care whilst consistently maintaining accurate records.
You will need to be able to demonstrate the ability to:
- liaise with customers and suppliers on product enquiries, orders and invoices across a variety of channels, including email and telephone
- regularly communicate with our suppliers on stock or product orders, logistics, lead time, sampling, dispatch and delivery
- ensure the timely shipment of orders and keeping everyone informed if there are delays
- effectively prioritise workloads
- maintain accurate and detailed records for customers, suppliers, products etc. to ensure the most up to date information is available to the team
- quality control, package and manage shipment of products
- maintaining a clean and safe working environment
Key skills:
- outstanding knowledge of our products
- provide excellent customer service
- a strong eye for detail
- proficient in the use of Microsoft packages, particularly Excel
- organised and efficient
- self-motivated
- delivers to the highest standard
Relevant experience:
- two to three years’ within a similar role
- experienced user of Shopify CMS (preferred)
- hands-on experience with managing customers, expectation management and problem-solving
The candidate will be based full time in our Fulham office. Candidates currently located overseas will not be considered unless already permanently relocating to London. Fluent written and spoken English is essential.
No agencies please.