Dezeen Jobs

Toogood is seeking a wholesale sales and e-commerce executive to join its team in London.

With an established wholesale business in furniture and fashion, as well as a growing direct to consumer business, Toogood is looking for an energetic and driven sales assistant to support our growth ambitions across all areas of our product business. The ideal candidate should love fashion and/or design, be well organised, proactive and flexible. We’re a small business so it’s essential they have a can-do attitude and be willing to dive into a varied set of tasks.

Main responsibilities

Fashion:

• work with sales team to set up and run the Collection sales appointments; including preparing the showroom, scheduling appointments and preparing and uploading relevant sales materials
• be responsible for excellent customer service for all wholesale customers
• input wholesale orders accurately, send order confirmations and invoices and support with any ad-hoc queries
• support the team in hosting appointments for VIP customers in Paris and London
• work with the sales team to help create any physical and digital sales assets that are required ahead of collection sales in Paris
• support the sales team in updating the sales reports to help generate insight for future collection development
• produce bi-annual competitive review reports to provide key benchmarking information against Toogood’s key competitors
• support the sales and logistics team during the distribution period, liaise with clients on deliveries and order queries

E-commerce:

• provide excellent customer service on any sizing or product queries
• liaise with the distribution centre to address any shipping issues, as well as organise and track returns/exchanges updating relevant stock
• provide assistance with online visual merchandising/re-organising of collections based on sales or newness
• work with the sales team to execute in-season trades with wholesale partners

Furniture and objects:

• provide excellent admin support throughout the whole sales cycle from initial enquiry through to logistics and after sales care
• follow up on all FTF and homeware customer queries; raise and send quotes and sales orders and update sales tracker
• chase payments when necessary and update on sales tracker
• arrange all sample shipments to clients

Operations:

• Liaise with finance to ensure all payments are paid quickly, and tracked and allocated accurately

Archive sales:

• Work with our e-commerce manager on our excess stock inventory, identifying relevant sample sales for stock to be sold and preparing the stock appropriately

Essential skills:

• proactive, good organisational skills and time management
• ability to work with Google drive, Microsoft Office, Zedonk, Shopify, Cin 7, NuOrder (full training to be provided)
• excellent communication skills and attention to detail

• seasonal clothing allowance
• work anniversary gifts and birthday socials
• flexible working hours, and hybrid working
• opportunity for career development within an ambitious, growing business

Start ASAP.

www.t-o-o-g-o-o-d.com

• Applications have closed.