London, UK
Part-time gallery and operations assistant
at Roca
Roca is hiring a part-time gallery and operations assistant to join its team in London.
About the role
We are looking for an outgoing individual with a passion for design and architecture to join our showroom team at Roca London Gallery in a part time role. You will provide key support to the Operations & Projects Manager in the day to day running, upkeep, maintenance, security and safety of the gallery and its many facilities and functions. Essential to the role, you will also provide an outstanding brand experience to our varied visitors, through knowledge of our products and cultural activities with a friendly demeanour.
Hours: Saturdays 10.45 – 17.15 and two weekdays Tuesday and Friday (weekday can be flexible depending on candidate)
Key responsibilities:
- support the operations and projects manager with scheduling and management of essential services, preventative maintenance and remedial works across all areas of the gallery
- assist the operations and projects manager with coordination of showroom displays and ad hoc projects
- provide support and hospitality of the highest standard to visitors to Roca London Gallery
- confidently deliver and inform the showroom concept and products on display to visitors
- provide product support and advice (in person, via email and on the phone)
- maintain awareness of the gallery programme, client and other activity, in relation to the planning of maintenance/showroom works
- liaise with, supervise and co-ordinate with contractors and maintenance operatives on site
- responsible for showroom appearance on working days
- provide feedback of visitor requirements and tendencies to operations and projects manager
- adhere to gallery health and safety protocols and assist in the provision of a safe working environment for staff, public and contractors
- participate in shared administrative duties such as reporting, management of documents/records and service reports and procurement
- support the operations and projects manager with ad hoc duties
Person specification:
- a keen eye for detail with regards to physical and aesthetic presentation of the building
- a friendly, calm and helpful disposition with the ability to deal appropriately with a range of people
- solid organisational and communication skills
- practical problem solving skills with the ability to work in a proactive, organised and methodical fashion
- an enthusiastic and willing person to join a multidisciplinary team
- good verbal and written communication skills
- enthusiasm for design and products with an ability to quickly learn about the company and product ranges
- practical awareness of Health and safety in a public space
- good working knowledge of Microsoft Office programmes
Keyt tasks:
- product support to visitors and callers
- recording of visitor information
- conduct checks around showroom and displays
- manage schedule of essential maintenance
- maintain and manage operational documentation as required
- contribute to supporting other areas of gallery activity where required
- assist with showroom order and oversee and manage storage space, deliveries and collections
About us
The Zaha Hadid designed Roca London Gallery is the award winning UK flagship showroom for Roca, a leading global bathroom manufacturer established in 1917. The gallery is a functional and flexible space, where the Roca product showroom shares its space naturally with exhibitions, presentations, professional meetings and events relating to design, architecture and sustainability
To apply or for more information please send your CV and a short covering letter via the apply for job button below.