London, UK
Learning designer
at DK&A
DK&A is hiring a learning designer to join its team in London.
In brief
We are looking for a service designer who can do and teach. Someone who enjoys hands-on service and experience design, working on socially relevant innovation projects for a wide range of sectors, plus upskilling leading companies and organisations in design thinking and innovation.
Why this role matters to us
Having knowledgeable practising designers who enjoy teaching and coaching is vital for us. Most of our clients are looking for the benefits of good design and they want to develop their innovation skills too. Our academy and consultancy are closely aligned through our teach and do approach.
About us
We are a strategic design consultancy that designs services, shapes experiences and accelerates innovation. We spark change through collaboration and build capabilities through our executive training academy, the Design Thinkers Academy in London.
DK&A is a fast-growing creative business, with plenty of opportunities to expand your skills, explore your interests and develop your expertise.
Values
We create responsible revolutions by co-designing better futures. We advance thinking and practice in service design and innovation and spread this knowledge, upskilling our clients to drive their own responsible revolutions. We are united by an optimistic, agile approach and a belief that human-centred design can change the world for the better. Good design is inclusive, and we believe being a diverse team leads to better design. We reflect this in how we recruit.
Job description
The learning designer will report to our design director.
The salary is circa £55,000 depending on experience.
What you will be doing
Executive education – 80 per cent:
- delivering courses as a coach and facilitator both online and in-person
- coaching design delivery projects with clients to support implementation
- co-creating new courses and content with our faculty of coaches including developing and adopting new material and methods
- taking a lead role in studio design knowledge management, so that our consultancy and training practices are informed by each other and follow a shared best practice
- curating and hosting our coaches’ salon, a regular faculty event, for promoting networking, knowledge-sharing and inspiration
Design consultancy – 20 per cent:
- managing your own service design and innovation projects, including resources, time and budgets
- managing designers, researchers and other specialists on complex design projects
- contributing to studio design projects on ethnographic research, co-creation sessions, concept development, prototyping and concept validation
- designing and delivering in-company design sprints and on-project workshop sessions, online and in-person
- developing strong client relationships
- keeping up with the latest innovation methodologies, best practices and frameworks, advancing best practice and thinking in innovation
- contributing directly to DK&A and Design Thinkers Academy London strategy
Skills and experience
Essential:
- Bachelor or Master’s degree in design thinking, industrial design, service design, experience design, anthropology or other related studies, or proven experience and knowledge relevant to the role, demonstrated through the portfolio
- proven ability to shape design briefs with clients
- five plus years experience in delivering innovation projects for clients
- five plus years experience in designing and facilitating in-person and online training workshops, to teach design thinking and innovation skills
- five plus years experience in designing and facilitating in-person and online on-project workshops with clients, to develop impactful solutions for commercial projects
- excellent written and spoken English skills
- confidence to lead meetings and workshops with senior and C-suite stakeholders
- ability to design and facilitate in Miro/Mural or equivalent visual collaboration platform
Desirable:
- knowledge and interest in innovation methodologies and frameworks, eg. systems thinking, Agile, lean Startup, etc
- interest in sustainability and circular design
- interest in designing for social impact
Remuneration and benefits
This is a full-time role with an annual salary based on experience. Benefits include:
- flexitime core studio hours 10:00 to 16:00, Monday to Friday
- 37.5-hour work week
- hybrid work: three days in studio, two days remote
- 25 days of paid annual leave
- eight days of paid bank holidays
- two weeks of remote working per year
- the studio closes between Christmas and New Year, and these days are additional paid leave, on top of the 25 days annual leave and eight bank holidays
- attend our Design Thinkers Academy open courses
- contributory pension scheme – DK&A to match employee contributions of up to four per cent
- vitality healthcare insurance
- life insurance and income protection
- interest-free loans for travel season tickets to work
- cycle-to-work scheme
Location
Currently, we have hybrid work, allowing you to work remotely for two days per week. Three days per week you will be working with the rest of the team at our studio in London SW18 5JS, United Kingdom. The space is attractive with facilities including a shower, bike parking, meeting rooms and communal kitchen.
Please send your CV, portfolio with a small sample of relevant projects and cover letter explaining why you are suited to the role via the apply for job button below.
To apply, you will need to hold the right to work in the UK. We encourage early applications and will look at booking in interviews as candidates come through. We will close for applications on 31st August 2023.