London, UK
Showroom manager
at MARK Product
MARK Product has an opportunity for a showroom manager to join its team in London.
We are looking for a new member of our team to manage our Clerkenwell showroom and become a proactive and engaged member of our sales team.
This role requires excellent personal skills in order to drive sales growth in the London market with the effective use and management of our showroom. You’ll be building and maintaining relationships with our customers – architects, designers and furniture buyers as well as supporting our partnership with the sales team at fellow British brand Bisley who we have a new strategic relationship with.
Key responsibilities:
- managing the physical presence of the MARK brand at our London showroom, ensuring a high standard of presentation and service at all times
- develop the showroom as a popular venue for architects and designers (A&D) and dealer visitors, known for high-quality events and presentations
- establish excellent relationships with target A&D practices in London
- growing our network by pro-actively inviting and encouraging relevant visitors to the showroom
- primary front-of-house person to host all showroom visits including organising food and beverages as required
- establishing an in-depth knowledge of our full product range in order to respond to customer enquiries and showroom visits
- dealing with customer enquiries and quotes as a fully active member of our small sales team
- working with sales colleagues to ensure all showroom appointments and visits are followed up and data captured on the CRM system (Pipedrive).
- ensure a detailed understanding of our Do Net Good sustainability strategy, our goals and our commitments
- integration with the sales and customer service teams at our partner Bisley including attending their meetings and contributing to joint initiatives and events
- organising showroom events including seasonal (ie. Christmas, Easter, Summer), those in conjunction with industry events (ie. LDF, CDW, Clerkenwell Open), product launches and talks
- organising sampling visits including working with HQ on logistics
- organising and hosting showroom tours and product presentations
- working with the marketing team to promote showroom events and activities
- working with the directors on showroom presentation
- networking at industry-related events, organising and working the stand at sector-specific trade shows
- in-time build and maintain own deals in Pipedrive and work to own sales targets
- proactive outreach to new leads and prospects to win new business.
- upholding the company ethos and brand values with the utmost care and attention
- fully engaging in training, including at our Cornwall HQ
- overall management and daily running of the showroom including managing product loans, the property, equipment, supplies and sample library
Download the full job description for more information here: www.markproduct.com/2024/03/were-hiring
Please submit your application via the ‘apply for job’ button below.

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