London, UK
Ecommerce sales and design coordinator
Adventures in Furniture is looking for an ecommerce sales and design coordinator to join its London team.
The opportunity
Adventures in Furniture is an award winning, London-based independent furniture retailer. We aim to provide great quality, contemporary furniture with the service to back it up. Come and join our small team of friendly staff in our N16 head office. This is a great opportunity to hone your ecommerce and design skills. Although initially a maternity leave cover, there is an opportunity to develop this role into a permanent position.
Key activities:
- responding to all sales queries generated from website
- pro-actively engaging customers via live chat and telephone
- managing database of contract/interior design clients
- leading the development of the Adventures in Furniture site, managing changes to the structure, design and platform with the web development team
- managing content, creating accurate and engaging copy for new products and ranges, ensuring regular home page updates
- delivering marketing strategy for e-commerce by liaising with our e-commerce partners
- developing a multi-channel marketing and promotions calendar and delivering a regular e-newsletter programme
- designing marketing material for exhibitions
Your profile and skills
We are looking for someone who loves beautiful furniture and enjoys the working atmosphere of small businesses, plus:
- experience of working in ecommerce in a retail environment
- excellent telephone sales skills
- experience working with Magento or similar
- an ability to work on own initiative and prioritise workload to successfully meet deadlines
- excellent communication skills, including great command of written and spoken English; the ability to write compelling copy for web, email etc.
- a keen eye for detail and excellent administrative skills
- an understanding of, and experience utilising, social media platforms
- familiarity with Adobe Photoshop, and Illustrator
- familiarity with visual content sites Vimeo and video incorporation
- familiarity with Google Analytics, HTML
- understanding Search Engine Optimisation
The deadline for applications is the end of Monday October 30.
We hope to interview over November 2 and 3.
The start date is as soon as possible.
Compensation details
Salary circa £23k per annum plus bonus, depending on experience.
Please email your covering letter and CV by 30 October 2017.