London, UK
Shop manager
Pentreath & Hall has an opportunity for a shop manager to join its London store.
We are looking for a highly organised person to manage the day-to-day running of the Pentreath & Hall shop. The role requires someone with great operational skills and the energy, passion and innovation to maintain our ongoing reputation; both visually through the shop and through exceptional customer service. Attention to detail is essential.
Main responsibilities:
- first and foremost to provide excellent customer service
- to keep shop and stock clean and tidy at all times
- to manage shop assistant’s daily routine
- to carry out regular visual merchandising of shop stock
- to operate the till & take sale transactions handling cash, credit/debit cards. Daily cashing up etc.
- to learn about shop products and provide customers with product information
- to deal with telephone and email enquiries
- to carry out regular stock checks and re-ordering
- to report daily and weekly sales to the management
- to organise and manage P&H evening events
- maintain contact database and assist with the P&H newsletter
Hours: Monday–Friday, 9am-6pm.
Occasional Saturdays along with the odd late-night event.