London, UK
Commercial operations executive
at Tara Bernerd & Partners
Tara Bernerd & Partners is looking to hire a commercial operations executive at their London headquarters.
Tara Bernerd & Partners is a leading interior architecture practice, working on a global platform and prides itself on its intelligent approach to interior space-planning and design.
As the studio is growing with an increasingly high profile, we are expanding our team with this newly created role.
The commercial operations executive role focuses on the profitable and successful development of Tara Bernerd & Partners to yield strong creative and financial results.
Contracts, fees and invoicing:
- working closely with director of operations (DOO) on fee proposals, contracts, billing schedules and client negotiations
- prepare fee proposals – calculate resource-driven fee structures from estimates for staff time
- work with legal teams for all new business contracts
- assist with invoicing, working with project leads to ensure accuracy
- assist with raising all additional service agreements
- manage all client expenses incurred by the office
Studio:
- manage CMAP software tracking
- managing project reporting: tracking project profitability – work with DOO to value engineer live work to ensure profitable deliveries
- oversee month-end processes, liaising with DOO and CFO
- assist in weekly meetings to ensure projects are on time and on budget
- intelligently communicate issues to clients
- attend client meetings as is relevant and appropriate
HR/recruitment:
- work closely with DOO on potential new hire requirements
- ensure proper job descriptions produced and reviewed by appropriate individuals – in particular, work with different members of design team to ensure recruiting for right level skills
- run CV review/responses/feedback process
- manage thorough interview schedule ensuring broad range of team have input
- ensure agencies receive thorough and timely feedback on candidates
HR policies:
- be aware of company policies for recruitment, promotion, salary raises, probations, notice periods
- review company handbook and policies regularly to ensure reflective of existing business
- review NDA/ confidentiality/ employment contracts regularly to ensure reflective of current needs
- assist with issues with Payroll, TOIL, sick leave
- visas
Insurances:
- assist DOO in maintaining all relevant insurance policies
Candidates should have:
- the understanding to carry out commercial and legal contract reviews, highlighting issues and risks to the studio
- excellent writing skills to prepare and amend commercial and legal documentation, such as design agreements, consultant collaboration agreements, NDA’s, fee proposals, scope of services
- judgement to recommend possible ways to resolve contract issues.
- strength of character to handle high-pressure situations such as client contract negotiations in order to represent the studio’s position on contract matters in a firm but friendly manner
- excellent communication skills to present any fee, proposal or contract issues in a clear and concise manner
- organised to keep contract documents and fee information in good order
- a degree in business or architecture is advantageous
- fluent in both written and spoken English, other language advantageous
- creative skills – identifying how existing opportunities could be developed, or finding completely new routes for business development
- proficiency in Microsoft Office
In your application, please include CV and cover letter, along with any relevant supporting documents such as recommendation letters.
This is a full-time position and the right candidate will ideally start as soon as possible.