London, UK
Logistics and sales admin coordinator
at Established and Sons
Established and Sons is seeking a logistics and sales admin coordinator in London.
About the company
Established and Sons is a recognised luxury brand that has led the way in contemporary furniture design, pioneering collaborations with designers, artists and architects since 2005.
About the role
Established and Sons is looking for a resourceful logistics and sales admin coordinator. The remit of the role is to ensure that customer’s orders are processed seamlessly through our business, right from the sales order confirmation all the way to shipment/invoicing and payment. This is an excellent role to build a foundation in either sales or operations management within the design industry.
Main responsibilities:
- assist the sales team with generating simple/standard sales order confirmations
- accuracy in data entry in accordance to agreed customer/SOP terms
- deposit requests and follow up payments for all orders in line with credit limits and agreed terms
- arranging supplier collections / customer deliveries
- process and dispatch sales orders
- prioritising critical orders to ensure deadlines are met
- run weekly trade debtor analyses and proactively chase overdue payments
- represent sales team in operations meetings
- manage sample stock and dispatching to customers as required
- end-to-end coordination of all claims
- provide general assistance to the sales team as required
- travel to the warehouse (outskirts of London) as and when required
- proactively involved in office/display set ups/take downs.
Skills and requirements:
- experience within the design or furniture industry is beneficial
- strong analytical skills; sound proficiency in Excel
- proven ability to work under pressure and meeting deadlines
- excellent English written and verbal communication skills
- minimum one year of logistics/operations experience
- elementary knowledge of export/import procedures and related paperwork
- post-Brexit customs/paperwork experience advantageous
- elementary knowledge of ERP systems
This vacancy is based in our London office with options to work from home.
Only apply if you can travel into London.