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London, UK
Project manager - home and interiors
at Hermès

Hermès is looking for a home and interiors project manager to join its team in London. 

Overview and purpose of job:

  • further establishing the exposure of Hermès Maison and interior projects
  • ensuring architects and decorators (A&D) are a key target for strengthening sales and working with them to launch new projects, contracts and build prospective clients.
  • being a specialist for Horizon’s projects, furniture and interior projects for Hermès clients in the UK
  • maintaining the Maison space in the Bond Street store with the in-store ambassadors and visual merchandising (VM) team

Key responsibilities

A&D business:

  • participation and management for fairs and events (e.g. Milan furniture fair, Paris Maison & Objet, London Masterpiece).
  • work on key identified projects
  • prepare professional documents (presentations)
  • advise and bring technical skills
  • establish quotations
  • follow-up of the project up to delivery and payment transfers
  • shipment (incl. export) and insurance management
  • liaise with the UK Press team for potential opportunities of adjoining exhibitions
  • arrange Bond Street showroom appointments for A&Ds
  • visit UK A&D studios to present Hermès collections
  • annual internal Paris meetings

Bond Street Maison:

  • communication of new collections to the sales teams
  • co-ordination for training in conjunction with the learning and development manager
  • providing sales tools (i.e. catalogues, price lists, presentations)
  • update VM team with new proposals of scenography changes
  • ensure your colleagues are aware of Hermès Horizons projects and the work they undertake, whilst also ensuring that any potential business is followed up and developed
  • a specialist for furniture and interior design project queries for all UK stores
  • support in the setup of UK store launches
  • Podium Maison strategy meetings

Internal duties:

  • exchange regular information with the Hermès Maison cirector, European commercial Maison director and with the in store sales ambassadors
  • support and update the staff in store as required
  • exchange regular information with the UK press team about new collections
  • liaising with the finance team on invoicing and shipment management for projects
  • stock management with warehouse
  • manage all client communication for Maison orders
  • manage all orders, follow-up’s, delays, deadlines and all other communications relating to customer orders
  • organise pro-forma invoices
  • ensure accuracy in all orders and invoices generated
  • maintain an updated client list for Maison and A&D customers

Additional tasks:

  • maintenance and care of top 200 contacts of A&D
  • push and maintain other avenues for trade business (such as; relationships with members clubs, stylists, personal shoppers and department stores)
  • manage interior design projects from beginning to end
  • coordinate and manage professional Maison events (i.e. collaborate with press days, fairs and store events)
  • manage product loaning in conjunction with the Paris office
  • work closely with the commercial interior design and Maison department in Paris
  • arrange workshop and showroom visits to Paris
  • support with A&D contacts for international Maison events


  • previous experience in a product development or architectural background would be highly beneficial
  • knowledge of A&D market and upcoming developments is useful
  • very organised, rigorous and reliable, able to organise his/her work autonomously and to anticipate ahead
  • professional with ability to work efficiently and accurately under pressure
  • client- and service-oriented, with very strong communication skills
  • proficient with Excel/IT tools

  • Applications have closed.