London, UK
Project manager - home and interiors
at Hermès
Hermès is looking for a home and interiors project manager to join its team in London.
Overview and purpose of job:
- further establishing the exposure of Hermès Maison and interior projects
- ensuring architects and decorators (A&D) are a key target for strengthening sales and working with them to launch new projects, contracts and build prospective clients.
- being a specialist for Horizon’s projects, furniture and interior projects for Hermès clients in the UK
- maintaining the Maison space in the Bond Street store with the in-store ambassadors and visual merchandising (VM) team
Key responsibilities
A&D business:
- participation and management for fairs and events (e.g. Milan furniture fair, Paris Maison & Objet, London Masterpiece).
- work on key identified projects
- prepare professional documents (presentations)
- advise and bring technical skills
- establish quotations
- follow-up of the project up to delivery and payment transfers
- shipment (incl. export) and insurance management
- liaise with the UK Press team for potential opportunities of adjoining exhibitions
- arrange Bond Street showroom appointments for A&Ds
- visit UK A&D studios to present Hermès collections
- annual internal Paris meetings
Bond Street Maison:
- communication of new collections to the sales teams
- co-ordination for training in conjunction with the learning and development manager
- providing sales tools (i.e. catalogues, price lists, presentations)
- update VM team with new proposals of scenography changes
- ensure your colleagues are aware of Hermès Horizons projects and the work they undertake, whilst also ensuring that any potential business is followed up and developed
- a specialist for furniture and interior design project queries for all UK stores
- support in the setup of UK store launches
- Podium Maison strategy meetings
Internal duties:
- exchange regular information with the Hermès Maison cirector, European commercial Maison director and with the in store sales ambassadors
- support and update the staff in store as required
- exchange regular information with the UK press team about new collections
- liaising with the finance team on invoicing and shipment management for projects
- stock management with warehouse
- manage all client communication for Maison orders
- manage all orders, follow-up’s, delays, deadlines and all other communications relating to customer orders
- organise pro-forma invoices
- ensure accuracy in all orders and invoices generated
- maintain an updated client list for Maison and A&D customers
Additional tasks:
- maintenance and care of top 200 contacts of A&D
- push and maintain other avenues for trade business (such as; relationships with members clubs, stylists, personal shoppers and department stores)
- manage interior design projects from beginning to end
- coordinate and manage professional Maison events (i.e. collaborate with press days, fairs and store events)
- manage product loaning in conjunction with the Paris office
- work closely with the commercial interior design and Maison department in Paris
- arrange workshop and showroom visits to Paris
- support with A&D contacts for international Maison events
Profile:
- previous experience in a product development or architectural background would be highly beneficial
- knowledge of A&D market and upcoming developments is useful
- very organised, rigorous and reliable, able to organise his/her work autonomously and to anticipate ahead
- professional with ability to work efficiently and accurately under pressure
- client- and service-oriented, with very strong communication skills
- proficient with Excel/IT tools