Hong Kong
Senior data manager
at HOK
HOK is looking for a senior data manager to join its team in Hong Kong, China.
HOK Onsite Services is looking for a senior data manager to work onsite at our client site in Hong Kong. To perform in this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsibilities:
- is considered a ‘super user’ of the system
- ensures management of data in/out of the system and understands the need for data accuracy and tracking of exceptions within the database
- works to ensure that data integrity is reconciled with other systems used by client
- undertakes data audits, including exception reporting and fixing errors
- produces reports as required to support planning including monthly data snapshots
- produces monthly KPI’s on data management
- interfaces technical teams and/or vendor to ensure the system is operational
- initiates development of processes and guidelines as they relate to the CAFM/IWMS system
- responsible for the training of CAFM/IWMS users which includes presenting and explaining the impact of CAFM/IWMS functions and how they relate to the user’s job responsibilities
- maintains working relationship with client real estate personnel and partners as it relates to the CAFM program
- lead learning sessions as they relate to system functionality
- may provide supervision and training for the data management team
- seeks opportunities to share knowledge with others
- attends CAFM Vendor conferences and user groups as required
- assists with managing changes, modifications and updates to the CAFM/IWMS system in conjunction with the technical support team
- travel may be required
- the job duties and requirements that this document describes may be altered or supplemented at any time at the sole discretion of HOK
Education and experience:
- bachelor’s degree in architecture, real estate, interior or planning
- 5-10 years of previous experience, including extensive experience in IWMS (Integrated Workplace Management Systems) or CAFM (Computer Aided Facilities Management) systems and their use
- project management experience preferred
- previous leadership experience preferred
Skills and competencies:
- must speak Cantonese
- clear understanding of the link between the CAFM/IWMS system and the use of its information
- excellent oral and written communication
- strong graphic presentation skills including PowerPoint
- ability to work independently, completing tasks with periodic oversight
- excellent analytical capabilities
- strong problem solving and analytical skills
- previous experience with software reporting tools
- intermediate to advanced skills in computer software applications such as Access, Word, Excel, PowerPoint, Outlook
- write client reports clearly and comprehensibly with some guidance