London, UK
Client manager
Charles Burnand has an opportunity for a client manager to join its busy London studio.
Do you have a passion and desire to work with the world’s top designers and their talented design teams? Do you enjoy meeting people who specify and purchase some of the most beautiful pieces of furniture, art and lighting?
Charles Burnand designs and manufactures lighting and furniture for the best interior designers and architects in the world.
We are looking for a client manager experienced in the high-end interiors industry to join a company that’s committed to giving designers and their clients the most beautiful pieces for their home.
Main duties and responsibilities:
- manage all aspects of client sales from the initial lead/enquiry all the way through to delivery and installation
- liaise with clients at our showroom, on site and over the phone or email
- process client orders through our systems, working with suppliers to deliver on time and on budget
- contribute to the generation and improvement of our sales and procurement processes
- as an integral member of our team, be passionate about all aspects of running the showroom, such as liaising with “walk-in” customers, opening and closing duties, maintaining the standards of visual merchandising and in the office
What we’re looking for:
- a candidate who shares our design philosophy
- a strong understanding of the importance of meticulous attention to detail
- a good understanding of function and form
- knowledge of interior finishes, materials, furniture, lighting, fixtures
- experience with client management, schedules and budgets from individual purchases to residential projects
- great communication skills with the ability to work in a small, energetic and enthusiastic team
- computer skills beyond the basics
- excellent personal and professional presentation
- a minimum of five years’ experience in a similar role
What you will get:
- salary: £30,000-£40,000, depending on experience
- performance related bonus
- 28 days holiday – inclusive of bank holidays
- exposure to dealing with the best interior designers in the world
- experience in all aspects of project management from start to finish
- opportunities to travel
- the best work environment
Location: Charles Burnand Showroom – Marylebone, London
Hours: 9am-6pm; the showroom is open Monday-Saturday and you will be required to work some Saturdays (5-6 a year).
Contract: full-time – 40 hours
How to apply:
Please submit your CV and covering letter explaining why you are interested in the role.