London, UK
Retail sales consultant
at twentytwentyone
Twentytwentyone is looking for a retail sales consultant to join its team in London.
Full-time five days per week including Saturdays.
Based at the twentytwentyone shop on Upper Street, Islington and our showroom in Clerkenwell.
This is an exciting time to join a company that is passionate about good design. twentytwentyone has established itself as one of London’s foremost retailers of classic and contemporary design and we are seeking an enthusiastic, personable and dedicated individual to join our growing team.
The ideal candidate will have an intrinsic understanding of good customer service and a proven ability to communicate their passion for interiors, product design and the creative industries. Experience of selling high-end, made-to-order furniture/lighting and arranging customer deliveries is preferred.
Areas of responsibility include:
- providing customers with a knowledgeable, friendly and high quality service both in-store and via email/telephone
- managing furniture/lighting orders from initial enquiry through to delivery and installation, maintaining polite and efficient communication with customers throughout the process
- promoting the retail business by liaising with stylists, journalists and editors to arrange product loans, ensuring editorial coverage in key industry publications
- maintaining the shop environment ensuring displays are attractive, clean and appropriately labelled
- monitoring and replenishing stock levels, arranging transfer of stock from warehouse and other premises
- providing support to the showroom, contracts and e-commerce teams
We offer excellent training and opportunities for development within the company. Team bonus, staff discount and other benefits are included in the salary package.
Remuneration according to experience. Please apply with CV and cover letter, including details of salary expectations using the ‘apply’ link below.
Please note that we are only able to respond to candidates shortlisted for interview.