London, UK
Practice manager
at AOC
AOC is hiring a practice manager that will coordinate and support the studio in London.
Established in 2005 Agents Of Change (AOC) are an award-winning practice of architects and designers who have gained international recognition for creating high quality buildings, places and experiences to support a better democratic society. Current projects include the Young V&A Museum, the National Railway Museum, Lloyd’s Register of Shipping and The National Archives.
We are looking for a self-motivated and dynamic practice manager to join our team of 19 in Bethnal Green, east London. This role is integral to the running of the studio and the business as a whole. Working alongside the senior management team, you will need a high level of autonomy and self-direction to help develop processes and systems that help the studio run smoothly and create opportunities for improvement. A natural communicator, you will enjoy building good relationships and bring a positive attitude to the studio.
Key responsibilities include, but are not limited to
General office administration:
- ensure the smooth running of the business and maintaining the studio – ordering supplies, coordinating cleaners, liaising with the landlord and insurers
- maintain general daily communications – answering the phone, managing post, greeting clients, and setting up for meetings
- booking business travel and accommodation
- liaise with external IT support for troubleshooting and new starter set up
- regulatory governance and compliance
Finance:
- processing monthly invoices and payments
- reconciliations and bookkeeping using Xero software
- coordination with the practice accountants for VAT, payroll, WIP and management accounts
- review projects, timeframes and resources in line with costs, profitability and efficiency
- prepare weekly and monthly financial reports for the senior management team
Human resources:
- oversight of recruitment processes, preparing and filing contracts for new employees, preparation and management of review forms
- coordination of timesheets, leave and absences
- welcoming new starters
- organising and delivering of events ranging from studio trips, public events and internal birthday celebrations
Business development:
- coordination of studio’s bids and marketing activities
- working with the senior management team to produce bids
- working with the social media team to help communicate AOC across all channels
- monitoring and updating quality assurance protocols
Health and safety:
- being the practice’s first aider and fire marshal
- carrying out risk assessments
- coordinate the practice’s compliance
Skills required:
- minimum two years’ previous experience, ideally within the architectural and design industries
- strong organisation skills and the ability to multi-task using initiative
- high levels of accuracy and strong eye for detail
- able to communicate pleasantly and professionally
- ability to handle confidential and sensitive information with discretion
- excellent Microsoft Office and Xero skills are essential
- knowledge of Adobe Indesign would be highly beneficial
- sound business acumen
- self-motivated
- eligible to work in the UK
Candidates will be based in our Bethnal Green office full-time and would ideally be available to start imminently.
We are an accredited London Living Wage Employer, an Equal Opportunities Employer and actively seek and encourage applications from candidates from diverse backgrounds. Pay is commensurate with experience.
How to apply
If you meet the outlined requirements, please send your CV for the attention of Priya Patel via the apply for job button below (max 10MB), along with a covering letter outlining how you meet the criteria and why you want to work for AOC.
References on request.