London, UK
Sales associate
at Rose Uniacke
Rose Uniacke is hiring a sales associate to join its team in London.
Rose Uniacke is a globally recognised designer. Rose started as an antiques dealer but rapidly evolved her business to include an interior design studio, a furniture, lighting and upholstery business, as well as a range of paints and a globally recognised fabrics business. Originally conceived to serve the interior design business, the Rose Uniacke fabric collections first launched in September 2017. Now with over 400 fabrics in the collection, the brand is launching annual collections as part of the Chelsea Design Week in March
each year. The fabrics are widely bought by the design community who value quality, texture and colour. The fabrics are being distributed globally with plans to significantly expand distribution in the coming years.
The department is seeking a passionate, enterprising, full-time sales account manager to be based in the fabric showroom.
You will support and drive overall department sales growth through both end consumer and trade sales channels by assisting customers in the specification and purchase of fabrics from the Rose Uniacke fabric collection.
Your focus will be on managing existing client accounts; assisting with all
enquiries, generating quotations, providing specification assistance, managing stock reservations, processing orders and general account management.
Equally, you will proactively build new customer accounts and relationships by identifying potential interior designers, architects, specifiers, upholsterers and curtain makers that we could work with, or identifying relationships where these customers may not have purchased from us for a while.
You will have the ability to build excellent rapport when meeting new people and will have the skills to develop and build successful relationships with both end customers and trade clients. You will enjoy seeking new business opportunities and will have the skills to successfully convert these opportunities into repeat business.
Passionate about quality and sustainable design, you will enjoy developing customer relationships and seeing through conversion from the point of enquiry all the way to order fulfilment, whilst maintaining the highest level of customer service.
Responsibilities:
- managing client accounts.
- assisting your clients with the specification and purchase of RU fabric, paint and accessories
- demonstrating an in-depth knowledge of the collections, with creative aptitude to recommend, suggest and help your clients imagine how RU collections can meet their aesthetic and project needs
- providing excellent customer service tailored to suit each client
- keeping your clients well informed of new RU fabric and paint collections
- ensuring appropriate sampling and product information is provided
- secure monthly face-to-face meetings with your clients at our showroom – talk with confidence about the RU brand, ethos and collections
- secure monthly face-to-face meetings at your client’s studios
- invite clients to industry events and networking opportunities
- client gifting/hosting
- identify and reach out to any new potential clients whose aesthetic resonates with the brand and RU collections
- maintain a comprehensive database of sales, leads and opportunities
- develop new client relationships
- work with your line manger to set goals and targets to drive and build new relationships
- set and hold weekly appointments with potential clients at the fabric showroom or at the clients’ offices
- work towards regular breakfasts or events which provide a vital opportunity to interface with clients
- be the point of contact to resolve any issues
Ideal candidate:
- proven sales experience, preferably within the luxury textile market
- demonstrable knowledge and understanding of the interior design market
- a good eye for detail and design, and a passion for interior design and the role of fabrics and paint within it
- a sound understanding of material certification requirements for interior
design and the hospitality market - excellent and efficient customer service that is reflective of Rose Uniacke’s
values - ability to work autonomously and be self-motivated and pro-active, and hungry to win business
- highly organised and able to work under pressure, prioritise and complete
tasks - ability to think laterally and work collaboratively and communicate effectively with other staff members and third-party organisations
- aptitude for building customer relationships and an enjoyment in being customer focused
- sales and target driven
- have a ‘can do’ attitude
Working hours Monday to Friday 9am to 6pm with some ad hoc Saturday cover. Place of work will be at our fabrics showroom on Pimlico Road.
To apply please submit your CV via the ‘apply for job’ button below.